Multi-department hospital booking template

    Hospital Appointment Booking Form That Routes by Department

    A hospital front desk shouldn't have to read every request to work out where it goes. This form asks for the department first, then shows that department's doctors and services, and sends the request straight to the right team.

    Initial Triage

    Department-First Triage

    Select clinical department to load sub-specialties, doctor schedules, and instructions.

    6-Step Department Intake Process

    Hospital Routing
    Question / FieldField TypeWhy Ask It
    1. DepartmentCardiology · Orthopaedics · Paediatrics · OB/GYN · Dermatology · ENT · GeneralSets the doctor list and routing inbox
    2. Appointment typeConsultation · Follow-up · Diagnostic test/scan · Health check packageEach appointment type needs a different slot duration
    3. Doctor and campusDoctors filtered by department; nearest hospital campusPatients often request named specialists
    4. Patient detailsBooking for: myself / family member; name, DOB, phone, emailEnables guardians to book for children or parents
    5. DocumentsReferral letter, diagnostic reports, insurance card uploadsSaves administrative delays at hospital reception
    6. Preferred datesTwo preferred calendar dates and a time windowEasier to schedule across busy specialist clinics

    Department-Specific Instructions

    Diagnostic Scans: "Some scans require fasting. Instructions will arrive with confirmation."
    Paediatrics: "Please upload your child's immunization record."
    Obstetrics: "Tell us how many weeks pregnant you are."

    International Patient Desk

    Selecting non-domestic residence prompts visa letter support, airport transfer requirements, and interpreter language preferences.

    In Action

    Interactive Form Visuals

    Specialty Selection

    Select Department
    ❤️ Cardiology
    🦴 Orthopaedics
    👶 Paediatrics
    🩺 Internal Med
    Hospital appointment form: choose a department

    Referral Upload

    Medical Records & Referral
    📄 drag & drop referral_letter.pdf or click to browse
    Uploading a referral in a hospital booking form
    Best Practices

    Tips for This Form

    • Use the same department names as your hospital website menu and physical signage.
    • Ask for documents, not diagnoses. Reports and referrals can be uploaded; avoid free-text medical history.
    • Show the emergency message prominently above the form.
    • Follow your local health-data regulations for storing uploads and patient details.
    Conversion Placements

    Where to Place It

    • Individual department pages (Cardiology, Orthopaedics), with that department pre-selected.
    • Specialist doctor profile pages, with the physician pre-selected.
    • International patient services portal.
    • Preventative health check packages landing page.
    Questions & Answers

    Health & Clinical FAQs

    An online request form that collects the department, appointment type, preferred doctor and dates, and patient details, so the hospital can confirm a slot.

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